Frequently asked questions

Practical answers before you send an inquiry

MOQ, lead time and price depend on product construction, tooling, quantity and delivery requirements.

Getting started

Can GuanRui work from a concept or sample?

A concept image, sketch or physical reference can begin the review. The team will identify which construction and artwork details need confirmation before quotation or production.

What information should I send first?

Send the product type, artwork or reference image, approximate size, expected quantity and target timing. If a detail is undecided, identify it as a point for review.

Packing & delivery

Can individual or presentation packing be discussed?

Yes. Packing should be included in the inquiry when retail presentation, sets or individual protection are important to the program.

What delivery information is useful?

Share the destination and target delivery date. These details provide context for packing and schedule discussions.

Production

Is sampling available?

Sampling requirements are reviewed according to the product, artwork and tooling. Contact the team with the specific item for confirmation.

What is the MOQ or lead time?

MOQ and timing depend on construction, quantity, tooling, finish and schedule. They are confirmed after the specific product is reviewed.

Which manufacturing processes are available?

The production portfolio includes tooling, stamping, die casting, injection molding, enamel treatment, UV printing, polishing and packing functions.

Documentation

Which compliance records are available?

The company portfolio includes ISO 9001, BSCI, Sedex, GRS, Intertek scope records, selected facility and program records, supplier assessments, enterprise honors and intellectual-property certificates. Confirm current validity, scope and applicability during supplier review.

Have a project-specific question?

Send the product reference and the decision you need to make.

Ask GuanRui